About me

I'm a driven IT professional with a passion for cybersecurity and system administration. I possess a strong foundation in these fields, with a Bachelor's in Management Information Systems, a CompTIA Security+ certification, and a year of experience supporting a government agency with a Top-Secret security clearance. Beyond my formal qualifications, I'm deeply engaged in cloud & cybersecurity homelabs and projects, continuously honing my skills and knowledge. I'm well-versed in NIST RMF and DoD cybersecurity policies, and I'm eager to contribute my dedication, work ethic, and initiative for learning to a dynamic team.

Skills:

Technologies

AWS, Splunk, Linux (Kali Linux, Ubuntu, CentOS), Windows, Active Directory, VMware, MySQL, ACAS, Nessus

Programming Languages

AWS CLI, Linux Shell, SQL, Bash, Windows PowerShell, HTML & CSS

Frameworks

NIST CSF, NIST RMF, ITIL, Agile, DevOp

Conceptual Knowledge

Networking (TCP/IP & UDP), Network Security, Cloud Security, DevSecOps

Soft Skills

Strong analytical and problem-solving skills, detail-oriented, teamwork, effective communicator

Interests

Weightlifting; volleyball; building custom keyboards; graphic design

Certifications:

My Experience

Aug 2018 - May 2022

Bachelor's of Business Administration - University of New Mexico

Graduated with Cum Laude Honors with a degree in Business Administration, majoring in Management Information Systems.

GPA: 3.7

Jun 2022 - Sep 2022

Information Technology Intern - Summit Electric Supply

Developed detailed user guides and contributed to the internal knowledge base, resulting in a 30% increase in first-call resolution rates for the helpdesk team.

Supported Active Directory user management by processing 20+ user account creations/modifications per month, ensuring timely access for new hires and role changes.

Migrated 20 critical kiosks from Windows 7 to Windows 10, decreasing system downtime by 5.25% and ensuring compatibility with SAP software for inventory tracking, purchases, and fulfillment.

Identified & mitigated security threats/vulnerabilities (phishing, intrusion) using SolarWinds SIEM.

Aug 2023 - Jun 2024

Helpdesk Specialist II - TekSynap

Served as a primary IT liaison at the Defense Threat Reduction Agency for classified/unclassified assets (workstations, software, devices, VOIP) to all end-users, achieving a consistent 90% or higher Customer Satisfaction Score for efficient ticket resolution, effective communication, and exceptional customer service.

Led the SIPRNet machine deployment of over 60 SIPRNet machines leveraging optimized machine staging and imaging processes, which resulted in a 12% improvement in deployment efficiency.

Managed user onboarding and access controls for a userbase of over 2,100 users by following established procedures within Active Directory. Ensured compliance to NIST CSF protocols.

Collaborated with the IT infrastructure team (systems administrators, network engineers, and cybersecurity engineers) to resolve complex IT issues requiring escalated privileges.

Recovered compromised storage devices from laptops, adhering to chain-of-custody protocols to preserve forensic integrity. Delivered them to the security team for further malware analysis and investigation.

Leveraged Wireshark and PowerShell for network traffic analysis and troubleshooting user connectivity issues.

Developed detailed & comprehensive user guides and contributed to shared internal knowledgebase, ensuring efficient knowledge transfer, documentation, and improved first-call resolution rates for the helpdesk team.

Jun 2024 - Present

Information Systems Security Officer - Lockheed Martin

Implemented and configured classified Windows and Linux servers and clients. Ensured system uptime, security, and performance through proactive monitoring and troubleshooting.

Performed weekly system audits and comprehensive media reviews to identify and mitigate potential vulnerabilities on unclassified and classified systems.

Leveraged SCAP Tool, ACAS, EMASS, Splunk, and Nessus to conduct vulnerability assessments, generate reports, and implement corrective actions.

Conducted thorough system security assessments, accreditations, and testing in alignment with DoD 8500.01, NIST RMF and CNSSI directives.

My Projects

Fitness Recipes App

• Developed a WebApp as part of my Capstone project for my MIS major using JavaScript, JSP, MySQL Server, and Apache TomCat for the back end and HTML & CSS for the front end.

• WebApp featured Create, Retrieve, Update, and Delete (CRUD) operations and functionality.

• WebApp allowed users to create user accounts and share “fitness recipes” with each other.

kevin-d-nguyen.com

• Developed my personal portfolio website using AWS S3, Route 53, and CloudFront for hosting.

• Used HTML & CSS for website design.

• Planning to implement CI/CD pipeline for S3 Buckets so that I can do updates to the website with more ease.

Graphic Design Portfolio

Stranger Things - Movie Poster Concept

I created this vintage style movie poster for the popular Netflix TV-series "Stranger Things".

Program(s) used: Adobe Photoshop

Game of Thrones - Movie Poster Concept

Minimalist style movie poster I created for HBO's "Game of Thrones".

Program(s) used: Adobe Photoshop

One Punch Man Caligram

Caligram styled portrait of the main protagonist "Saitama" from the anime "One Punch Man".

Program(s) used: Adobe Photoshop & Adobe Illustrator

Doodle Grime Portrait

"Doodle Grime" style portait that I created. I hand sketched an actual portrait in Illustrator and manipulated layers & filters of various city-scapes using Photoshop.

Award: Metro Youth Exhibit 2018 4th Place Award

Program(s) used: Adobe Photoshop & Adobe Illustrator

Anaglyphic Style Collage - Iron Man

Comic book inspired anaglypgic collage of Iron Man.

Program(s) used: Adobe Photoshop

Genji Infographic

I created this Infographic for "Genji Shimada" from "Overwatch".

Program(s) used: Adobe Illustrator

Spirited Away - Movie Poster Concept

Movie poster for the anime movie "Spirited Away" as part of my English final in College.

Program(s) used: Adobe Photoshop

Kepler-452B Vintage Poster

A vintage inspired travel poster for a planet. Created using shapes illustrated in Illustrator and filtering / layer customization in Photoshop.

Program(s) used: Adobe Photoshop & Adobe Illustrator

Google Doodle

Hand-sketched illustration for Google Doodle 2017 competition.

Program(s) used: Adobe Illustrator

Contact Me

You can reach me at either my email or phone number!

Location

Albuquerque, New Mexico

knguy39@gmail.com

Education

University of New Mexico, Albuquerque

Mobile Number

505-267-5421

Languages

English